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Features
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Basic
Pack
The right choice for simple, intra-office phone needs.
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Advanced
Pack
A great choice with easy-to-use, more advanced office phone features.
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Complete
Pack
Premium phone features that allow for the greatest efficiency and convenience.
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Add-On
Features
Improve any of these packages with these useful features.
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Online Feature
Management
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Easily manage your phone settings online through the online control panel.
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Assign each user an extension so they can easily be dialed from within the office.
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Option to restrict certain calls – collect, international, long distance,
third party, directory/operator assistance.
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Stay organized by tracking and responding to all missed, received, and dialed calls.
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Forwards your calls automatically in the event network connection is lost.
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Quickly find and call contacts in your online phone list by name, number, or email
address.
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Know who's calling before you answer.
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Quickly set your line as unavailable, and send calls to voicemail, or give calls
a busy signal.
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Forwarding No Answer/Busy
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Forward your calls to any number you want.
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Route calls to available extensions to ensure that callers reach a live person before
going to voicemail.
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Manage multiple callers at the same time.
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Restrict calls from anonymous or individual numbers.
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Forwarding Always/Selective
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Forward your calls to any number you want based on your schedule and caller identity.
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Call the last party that called you.
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Selective Call Acceptance
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Allow only certain incoming calls to reach you.
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Easily transfer calls to another extension or outside line.
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Put your caller on/off hold without dropping the call.
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Connect with three parties at once.
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Quickly dial frequently called numbers.
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Call back the last number dialed.
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Repeat Dial/Auto Callback
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Continuously repeat dial to a number that is busy.
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Simultaneous
Ring/Sequential Ring
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Catch every call by having multiple phones – inside or outside of the office
– ring at once or one after the other.
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Receive email notification of calls received based on your selection criteria.
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Allows you to access and use your Charter Business® Phone service from any telephone (in or out
of the office).
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Web-based tool that allows click to dial, conference, answer, and transfer.
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Allows you to pick up a call directed to another phone inside your business.
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Catch the important calls first by setting up a different ring tone or call waiting
tone.
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Callers can leave a message for you.
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Send voicemails to your email.
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Send incoming faxes to your email.
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Add inbound-only numbers from your calling area to your line with a distinctive
ring for each.
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Add inbound-only numbers that are from outside your calling area.
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Give your customers options to find the person they need with the auto attendant.
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