Charter Business® Phone Support
Thank you for choosing Charter Business® Phone
Charter Business® puts you in complete control and makes it easy for
you to stay connected to your customers at all times with customizable calling features,
long-distance plans, and high-quality business customer service. Please use these
guides to help you make the most of your Charter Business® Phone service and
all the features included. You'll find easy-to-follow instructions on how to use
our most popular services, as well as directions for features that you may not use
as frequently. We encourage you to store this guide in a convenient location so
that you may reference it in the future.
Provides a comprehensive guide for company administrators on how to manage all available administrative features.
Provides step by step instructions on how to set up an Automated Attendant.
Provides step by step instructions on how to:
- verify, add, and remove lines in a hunt/rollover group
- set –up and retrieve hunt group voicemail
- set hunt group # of rings and call forwarding options
Provides a general overview of how the Online Control Panel works and Internet browser requirements.
Provides a comprehensive guide to all individual line/user features.
Provides a list of available feature access codes (star * code) features.
Provides a quick reference guide for the Call Manager feature.
Provides step by step instructions on how to:
- set-up individual line voicemail
- retrieve individual line voicemail
- set-up fax messaging/fax to email
Administrator Guides
Individual Line User Guides