Phone Support

Thank you for choosing Charter Business® Phone Service

Staying in touch with your customers is important, and Charter Business® makes it easier than ever by offering flexible calling packages, long-distance plans, high-quality service, and customer care.

Please use this guide to help you make the most of your Charter Business Phone service and all the features included. You’ll find easy-to-follow instructions on how to use our most popular services, as well as directions for features that you may not use as frequently.

Download the PDF We encourage you to store Charter Business Phone Welcome Kit in a convenient location so that you may reference it in the future.


Charter Business puts you in complete control and makes it easy for you to stay connected to your customers at all times with customizable calling features, long-distance plans, and high-quality business customer service. Please use the Charter Business® Phone support guides to get the most of your Charter Business® Phone service and all the features included.

Find Service


Enter ZIP to determine Serviceability.

Contact Us

SALES: 888.692.8635
SUPPORT: 800.314.7195


Submit a new support case