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Desktop Security Support

If you have a technical problem with your Desktop Security and need immediate help resolving it, you've come to the right page. Related resources and FAQs are listed below to assist you.



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Desktop Security FAQs

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Does the Charter Business® Desktop Security product work with other antivirus or firewall products on my computer?

Which operating systems does Charter Business Desktop Security support?

What kind of computer do I need for using the Charter Business Desktop Security product?

How do I uninstall Charter Business Desktop Security?

I have a shared Internet connection. Can I use Charter Business Desktop Security on all the computers?

I am experiencing technical difficulties with the Charter Business Desktop Security product. How can I proceed?

How can I create and send an FSDIAG file?

The product shows that the virus definitions are out of date. What can I do?

Is my computer protected against spyware with the Charter Business Desktop Security product?

Every time I scan my computer, I find a lot of spyware. Why?

How do I change the security level in the Charter Business Desktop Security product?

How can I open a port through the firewall?

How do I know that I have the latest updates?