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Charter Business® Billing FAQs

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Why is my first statement higher than what I agreed to in my contract?

Why is my Internet/Phone/TV charge higher than my price quote?

Why does my first statement have a previous balance?

What is the Line Access charge and can it be removed?

Who can discuss the details of statement?

I have additional questions that were not addressed here?

How do I update my account information?

What do I do if I haven't received a billing statement?

Why have my rates changed?

Where can I find the itemized call details for my Charter Business® Phone account?